UCSB Home
University of California, Santa Barbara 2103 SAASB, Telephone 805-893-2432
Financial Aid Office Calendar Site Map
Financial Aid Home
Visit Us
Contact
Information
Links
My Aid Status
General Information
Financial Aid FAQ
Applying
UCSB Cost Budget
Types of Aid
Eligibility
Loan Counseling
Services
Tax Credits
Grad Student Info
Veteran's Info
EAP FAQ
Non-UC Study Abroad
AB 540
Audio/Video Presentations
Forms
Download Forms
Form Tutorials
Scholarship Information
Search Engines
International Students
Resources for Undocumented Students
Work-Study
Student Guide
Job Board
Important Dates
Employers


Financial Aid Survey
1. I am a:
College Freshman College Sophomore College Junior College Senior
Graduate Student Transfer Student Prospective Student Parent


2. I was able to access the UCSB Financial Aid web site without any difficulties:
Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable


3. I found sufficient information on the UCSB Financial Aid web site to answer all of my financial aid related questions:
Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable


4. I access the UCSB Financial Aid web site:
10 or more times a quarter. 5-9 times per quarter 1-4 times per quarter
Only when prompted to. Never


5. I would like to do all of my financial aid business online if possible:
Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable


6. I have found the forms that were required by the financial aid office to be easy to complete:
Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable


7. The forms that I was required to complete were easily found and/or accessible:
Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable


8. I have met with one or more members of the financial aid staff in person and I have found them to be helpful and courteous.
Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable


9. I have found the financial aid staff to be helpful and courteous on the telephone:
Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable


10. In the future, I would prefer to receive updates and notifications from the financial aid office via:

UCSB Email (Umail) Personal Email (AOL, Hotmail, etc.) Phone Call
Regular Postal Mail No Preference


11. In general, how satisfied are you with your overall experience with the financial aid office at UCSB:
Strongly Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Not Applicable


12. We would appreciate any additional comments that you may have:


13. I would like someone to get back to me:
Name:
Contact At:
(Email address or phone number)
Perm Number:


14. If you would be willing to be a part of a financial aid focus group in the future, please leave a contact email:


Student Affairs Home UCSB Home Copyright ©2007 The Regents of the University of California, All Rights Reserved.
Terms of Use / Accessibility / Last Modified April 23, 2007
Questions or Comments? Please email us